Archive for February, 2010

Are We Having Fun Yet?

Wednesday, February 24th, 2010

I was shoveling my driveway recently from the February snow storms when a neighborhood jogger ran past and asked, “Are we having fun yet?”, a saying coined by cartoonist Bill Griffith in the late 1970s for his comic strip character Zippy the Pinhead.  I was more than surprised to look up and see a crazy man running down the street in his spandex outfit; but once I recovered, my response was a quick smile and a simple, “Yes.”

A few days later I was roaming through my book shelf and found some ten-year-old notes from a talk by motivational speaker and author Harvey Mackay, while he was leading an American Marketing Association meeting in Pittsburgh.  There were just 10 lines on the sheet — the distillation of a morning-long program.  They obviously were significant because I realized I had incorporated many of them into my everyday business practices.

Near the bottom of the list was one sentence with a star before it:  “Put some fun and creativity into your life and your business!”

Not many business gurus talk about fun in the workplace.  Steven Covey, famous for his book, The 7 Habits of Highly Successful People, admonishes that there are four basic needs of every individual:  to live, to love, to learn, and to leave a legacy.  The four L’s.  I’ve been meaning to write Covey a letter and suggest that a good fifth L would be to laugh.

Laughing comes with having fun.  Stone-faced Covey didn’t seem to acknowledge that having fun can lead to being more creative and profitable.

When I had a mid-life career shift and joined an advertising agency, I was suddenly thrown into brainstorming meetings for client ads.  Our creative skills were put to task to come up with ways to communicate the clients’ unique selling points in memorable ways.  There was a great synergy in sitting around a table shooting ideas into the air.  We laughed a lot and, as a result, put out some great work.

The ad agency was such a refreshing change from my previous position that my friends would casually remark to new acquaintances, “Don’t ask him what he does.”  For those who were willing to chance it, I replied, “I’M AN ADVERTISING MAN.  And they even PAY me to do it.”

Needless to say I was having fun.

The years have rolled by and I’ve worked at times among a more sober bunch.  At one point I recognized our corporate culture as being too serious for a creative team.  The laughs needed to be more frequent, so I started working on it.  The staff looked at me oddly when I told them to have a joke ready to start the staff meeting.  We had a few laughs over it and over the joke, too.

At another point, we even instituted the position of Fun Officer, who was responsible for planning employee activities.  One of the perks was her “fun” budget, a minor expense compared to the value we received in staff teambuilding.

So here’s the question, “Are you having fun yet?”  Because if you aren’t, your work will be mediocre and marginal.  Your message will be functional but lifeless.  And hardly memorable, which doesn’t satisfy our needs as marketers.

I recently sent a congratulatory email to a client who had just been promoted to a new branding role in his company.  His one-statement reply was “Thanks.  It might be fun, too.”

With that attitude, I know he’s going to do a great job.

Harvey Mackay’s challenge to “put some fun and creativity into your life and your business” is one that requires a conscious choice.  When you look for ways to do it, you’ll find them.

Continue the blog and share how adding some fun in your job or workplace has produced a better ad, a more memorable trade show, a superior employee outing, or some other positive outcome.

–Ralph Yearick

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2 of the 22 Immutable Laws of Marketing

Wednesday, February 17th, 2010

More from Al Ries and Jack Trout….

In 1994, they wrote The 22 Immutable Laws of Marketing: Violate Them at Your Own Risk!. If you haven’t read them, they still hold up well after 16 years.

Rule Number 1 is the Law of Leadership.  It is better to be first than it is to be better.

They assert that many people believe that the basic issue in marketing is to convince prospects that you have a better product or service.  In reality they conclude, the basic issue in marketing is creating a category you can be first in.

Examples include Xerox, Coke, Band-Aid, Krazy Glue, Saran Wrap and FedEx, among others.  Brands tend to remain leaders because their names became generic.

So what do you do if you can’t be “first”?  Go to Rule Number 2:  The Law of Category.  If you can’t be first in a category, set up a new category you can be first in.

Ries and Trout point out that this is counter to classis marketing thinking, which is brand-oriented.  “Forget the brand,” they admonish.  “Think categories.”  Prospects are on the defensive when it comes to brands.  Everyone talks about how their brand is better.  But prospects have an open mind when it comes to categories.  Everyone’s interested in what is new.  Few are interested in what’s better.

They point out that after World War II, Heineken was the first beer to make a name for itself in America.  Four decades later, it was the No. 1 imported beer.  Competitor Anheuser-Busch could have said, “We should bring in an imported beer, too.”  Instead, they said, “If there’s a market for a high-priced imported beer, there must be a market for a high-priced domestic beer, too.”  Anheuser introduced Michelob, the first high-priced domestic beer, which soon outsold Heineken two-to-one.

We have an industrial client who already has significant market share for their products because they innovated many of the market standards.  Studies show they are often first-in-mind with prospective specifiers.  But they aren’t content to just rest on being “first.”  They are establishing new categories for their products, positioning them as “green” solutions and leaders in the solar market.

Few can be first to market, but many can lead a category.  How might you reposition your product or service by finding a new category you can be first in?

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